Today, we hosted the second training for Preparation and Delivery of Online Trainings for the Pool of Trainers, Moderators and Advisors of the Regional Capacity Development Program for Water and Sanitation Services (RCDN). 

Led by the trainer Mr. Stefan Friedrichs, from Public One, based in Berlin, Germany, 24 participants dived into the details of transforming face-to-face into online trainings, appropriate training design, ensuring participation and interaction during online trainings and communicating effectively in a virtual environment.

The participants had the chance to learn about and practice various online tools that can support their work as trainers for online trainings, ensuring relevant, participant-centred, interesting and engaging training formats. 

“Watch your attitude, it is the first thing people notice about you”, said Mr. Friedrichs, emphasising that the trainers have the power to influence the group dynamic and engagement, by using variety of tools, but also by the energy and enthusiasm they emit.   


In the upcoming months, NALAS continues to strengthen the RCDN Pool of Trainers, Moderators and Advisors, as well as the RCDN Partner Associations to ensure delivery of high quality and sustainable capacity development services for the water and sanitation sector.  

HERE you could read more about our first edition of the training.


RCDN aims to increase effectiveness and efficiency of the water utilities in the Western Balkans, contributing to better service provision with larger numbers of population groups getting access to drinking water and sanitation services and meeting the European Union (EU) environmental Acquis Communautaire. To achieve this, RCDN has three key components: 1) Association Development, 2) Capacity Development Offer and Delivery and 3) Partnership and enabling Capacity Development Environment.

RCDN works with LGAs and APUCs in Albania, Bosnia and Herzegovina, Kosovo, North Macedonia, Montenegro and Serbia, while the final beneficiaries are the top and middle managers from municipal and regional utility companies and officers in charge in municipalities. The project is managed by GIZ, on behalf of SECO and BMZ, and is implemented by a Project Implementation Team consisted of IAWD, Aquasan and NALAS.